Q1 : What are the area and the service targets for the free WiFi services at the Hsinchu Science Park?

Ａ：The Science Park provides free WiFi access, SSID=iSIPA, in public area, where indoor hotspots include: Science Park Bureau Building, Science Park Si-Soft Business Center, Science Park Environmental Protection Hall, Science Park Exploration Museum, Hsin-Ann Station bus stops, Science Park Police Service Center, Zhucun Police Station, Biomedical Park Service Center, Biotech Building, and R&D Building, Jhunan Science Park Service Center, Tongluo Science Park Service Center, Longtan Science Park Service Center, Yilan Science Park Service Center & Standard Fab.
iSIPA outdoor hotspots include: Jing-Sing Lake, Science Park Basketball Court, Science Park Golf Driving Range, Science Park Phase I Green 2 Park, HSP Public Park 4-1, Landscape Restaurant at the Hsinchu Biomedical Science Park, Jhunan Science Park Public Park 2. The iSIPA WiFI services provide the public for business or query accesses.

Q2 : Where to query if I have problems about the iSIPA WiFi services？

Ａ：If you encounter a problem when you use iSIPA WiFi, you can call service line: TEL：03-577-3311#1680, service time: Monday~Friday, AM08:00~PM06:00.

Q3 : Is it charged for Internet access using iSIPA WiFi services?

Ａ：iSIPA WiFi services are free. But be careful if your mobile devices is defaulted with automatic Internet accesses (e.g. smart hosts), which allow users to access Internet connection automatically even if signals of iSIPA WiFi is out of range and the devices choose to use 4G connection, which is charged. It is thus recommended to check WIFI signal iSIPA WiFi in your surroundings and the make the best uses without causing extra costs.

Q4 : What is the bandwidth of iSIPA WiFi services?

Ａ：This iSIPA WiFi service is based on shared bandwidth, which varies according to number of users, anticipating the users can use 5M bandwidth for basic wireless Internet access. The provided bandwidth is enough to access demands of e-mails, web browsing, and other often-used services paralleling with other countries. Demands for downloading large number of videos and audio files, please use commercial services instead.